Our commitment
We aim to meet WCAG 2.2 Level AA. Accessibility is part of how the site is built, not a retrofit.
What is built in
- Keyboard access. Navigation, filters, the cart drawer and the search overlay are reachable and operable by keyboard, with a visible focus ring, and focus is trapped inside open panels.
- Skip link. “Skip to content” is the first focusable element on every page.
- Semantic structure. Real headings in order, landmark regions, lists marked up as lists.
- Alternative text. Product images carry descriptive alt text; decorative images are hidden from assistive technology.
- Contrast. Body text and controls are checked against the AA ratio, and colour is never the only way information is conveyed.
- Forms. Every field has a visible label; errors are described in text next to the field.
- Reduced motion. Animations and smooth scrolling switch off when your system requests reduced motion.
- Zoom and reflow. The layout reflows to 320 px and supports 200% zoom without horizontal scrolling.
Known limitations
- Some product descriptions are imported from supplier catalogues and may contain inconsistent heading levels.
- Some product photographs are supplier-provided and have lower contrast between product and background.
Tell us about a barrier
If something on this site stops you completing a task, email support@creamchargerscanada.com with the page address and what happened. We acknowledge accessibility reports within 2 working days and aim to give you a fix or a workaround within 10.
Another way to order
If you cannot complete an order on the site, call us on during Mon–Fri 9:00–17:00 ET or message us on WhatsApp and we will take the order with you.